At Commit®, we pride ourselves on being the lowest risk provider of large-scale documentation needs. Once you decide to hire us, we assign a project leader, who becomes your single point-of-contact for all technical communication with us. We also expect your company to designate a single contact person that Commit® can reach, whenever information or guidance is needed. This method assures that we are always dealing with the same person, which minimizes confusion.
We execute our services in three different engagement models and it is left to the client to choose the method that best suits their business needs.
Outsourced Fixed Price Engagement
We estimate the effort required to complete the documentation needs and present a fixed price for the execution of the complete project. Delivery and quality will be the complete responsibility of Commit®. This is ideal for projects where the scope of the software and deliverables are fixed and are not subject to change. We involve a project manager to oversee the project, deploy a mix of technical writers, and deliver the documentation in the agreed time frame. The resources maybe deployed at the client site or at our premises, based on the urgency of the project.
Outsourced T & M Engagement
The client is billed based on our total effort and the number of resources deployed to complete the documentation. No price estimation will be done initially; this is ideal for projects where the scope of the software and deliverables is not yet fixed and will be in constant flux. The execution of the project will be monitored by a project manager from Commit®. Quality will be Commit®'s responsibility, whereas delivery will be a shared responsibility.
Contract Placement
If outsourcing is not an option and you are evaluating one or more resources to be associated with you for a longer duration of time, we can place our resources in your organization on a contract basis. The resources will continue to remain on our payrolls. Delivery and quality will not be Commit®'s responsibility. This is ideal if you do not wish to use Commit®'s value-addition in terms of quality and management.
Attention to detail, quality, speed, and customer satisfaction are always on the top of our agenda. We strive towards a culture where participation is encouraged, feedback valued, and action never delayed.
Commit - Your trusted offshore documentation partner
Mitigating Risk in Offshore Documentation
Outsourcing is a well-established business model with well-known success criteria. For many years, companies have successfully transferred non-core business functions to external organizations based in different countries. This type of outsourcing is termed as “offshoring.” The economic logic is to reduce costs. If some people can use some of their skills more cheaply than others, then those people have a competitive advantage. Offshoring can also be used for obtaining higher and better quality, as the non-core work of a company actually moves to an organization that is a specialist in that field.
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